Built for Real Recovery Operations
Choose the disaster recovery tier that protects your infrastructure today and scales as you grow.
Built for every stage
Choose the plan that fits your operational stage today and scale without switching platforms tomorrow.
- Professional → Business: Add geo-redundant storage, continuous data protection, guaranteed 4-hour RTO, and dedicated customer success as your team grows.
- Business → Enterprise: Add custom SLAs with 15-60 minute RTO, dedicated infrastructure tenancy, and white-glove partnership when stakes are highest.
Professional
- i ~15 minutes Recovery Point Objective (RPO)
- i Point-in-time restore Recovery Time Objective (RTO)
- i 30 days Audit log retention
Business
- i ~5 minutes (continuous) Recovery Point Objective (RPO)
- i 4 hours (guaranteed) Recovery Time Objective (RTO)
- i 90 days Audit log retention
Enterprise
- i Custom (near-zero) Recovery Point Objective (RPO)
- i 15-60 minutes (custom) Recovery Time Objective (RTO)
- i 1+ year Audit log retention
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades will apply at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and support invoice-based billing for annual Enterprise plans.
Is there a free trial available?
Our Community plan is free forever. For business plans, contact our sales team to discuss trial options.
What's included in support?
The Community plan includes community support and self-service documentation. Professional includes email and chat support. Business adds phone support and a dedicated customer success manager. Enterprise includes 24/7/365 white-glove support with executive escalation.
How fast can I recover from a disaster?
Recovery time depends on your tier: Community restores latest snapshots in minutes, Professional offers point-in-time recovery (24h), Business provides 4-hour SLA, and Enterprise delivers 15-60 minute custom RTO.
Are my backups actually tested and verified?
Yes. Unlike traditional backup systems, we automatically verify backups by testing restoration processes, so you know they work before you need them in an emergency.
What happens to my data if the service goes down?
Your data stays encrypted in your chosen storage location. You maintain full control and can access encrypted backups independently of our services.
Need a Custom Enterprise Solution?
Get tailored infrastructure protection for your organization
Technical limits at a glance
Give your platform team a precise view of throughput, retention, and recovery expectations.
Professional
- Recovery Point Objective (RPO)
- ~15 minutes
- Recovery Time Objective (RTO)
- Point-in-time restore
- Audit log retention
- 30 days
Business
- Recovery Point Objective (RPO)
- ~5 minutes (continuous)
- Recovery Time Objective (RTO)
- 4 hours (guaranteed)
- Audit log retention
- 90 days
Enterprise
- Recovery Point Objective (RPO)
- Custom (near-zero)
- Recovery Time Objective (RTO)
- 15-60 minutes (custom)
- Audit log retention
- 1+ year
RPO (Recovery Point Objective): How much data you can afford to lose—measured in time. For example, 15-minute RPO means you might lose up to 15 minutes of recent changes. RTO (Recovery Time Objective): How quickly you need to be back online after a disaster. For example, 4-hour RTO means your systems will be restored within 4 hours.
Start Recovering Faster
Install Rediacc and run your first backup in under 10 minutes.