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Account Management

Organizations, teams, members, and subscriptions in Rediacc.

Organizations

When you register, Rediacc automatically creates an organization for you. Your org is the top-level container for all resources — machines, repositories, subscriptions, and team members.

Registration Flow

Each organization has:

  • A unique name (defaults to your email)
  • A subscription plan (starts with COMMUNITY)
  • A default team (all members join automatically)

Members & Roles

Organizations support three roles:

Role Hierarchy

RoleCapabilities
OwnerFull control: billing, transfer ownership, manage all members and teams
AdminInvite and remove members, create and manage teams, revoke API tokens
MemberView organization data, create API tokens, access assigned teams

Inviting members:

# From the portal: Organization > Members > Invite
# Or via API

When a member is removed, their API tokens and config storage tokens are automatically revoked.

Teams

Teams let you scope resources within an organization. Every org starts with a default team.

Team Structure

Team roles:

  • Team Admin: Can add/remove team members within the team
  • Member: Can access team-scoped resources

Organization owners and admins automatically have access to all teams without explicit membership.

Subscriptions & Plans

Rediacc offers four plans:

PlanMachinesRepo Licenses/moFeatures
COMMUNITY2500Basic
PROFESSIONAL102,000Permission groups, queue priority
BUSINESS255,000Ceph, advanced analytics, audit log
ENTERPRISEUnlimitedUnlimitedCustom branding, dedicated account

Subscription Flow

All plans start with a 3-day grace period. Machine activations are tracked per-team and auto-release after inactivity.

Billing

Only the organization owner can manage billing:

  • Create a Stripe checkout session for plan upgrades
  • Access the Stripe billing portal for payment method changes
  • Request self-service refunds (within 14 days, with a 30-day cooldown)